YOUR PRIVACY, OUR PRIORITY: THE IGNUS LAB PROMIS

IGNUS LAB, located at CALZADA DEL VALLE 400, DEL VALLE, SAN PEDRO GARZA GARCIA, NUEVO LEON, CP 66220, and online at http://ignuslab.com, is committed to protecting your privacy

Why do we collect your data?

We use your data to: Respond to your inquiries. Provide the services you request. Ship your online orders.

 

+What data do we collect? Just the essentials.

We collect your contact and identification information, so we can communicate effectively.

Who do we share your data with? Only when necessary.

We may share your data with trusted partners to fulfill your requests, both domestically

and internationally.

You're in control: Your ARCO rights.

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to contacto@ignuslab.com and must contain:

Holder's full name.

Notification of the improper use of the processing of your personal data; and/or

phone

email

ID user

ARCO Rights

Description of the purpose of the letter, which may include, but is not limited to, the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel, or Oppose.

How fast will we respond? Within 5 business days.

We’ll reply to your request via email.

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Stay updated: We'll keep you informed.

We may update this policy to reflect changes in our practices. Check our website for the latest version.

Last updated: 24/02/2025.